Your personalized blanket should arrive as ordered and in good condition.
If it arrives damaged, defective, incorrect, or with a personalization
error caused by us, contact
support@timelessadorns.com
within 60 days of delivery. Include your order number and clear photos
showing the issue.
After reviewing your claim, we will provide an approved replacement,
refund, or another appropriate resolution at no cost.
Personalized blankets are final sale for change-of-mind returns or
exchanges. Please review your photos, names, selected options, and
preview carefully. Customer-submitted personalization errors are not
covered unless we produced the item differently from your submitted order.
Read our
Refund Policy
for full terms.